Frequently Asked Questions
We are happy to answer any and all of your questions! If you do not see what you are looking for below, please don’t hesitate to reach out.
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Our turnaround time is generally 5 to 10 business days + shipping/delivery time from the date of final art approval. If you're in a hurry, just let us know. Your deadlines are very important to us. We can rush orders, shipping, and provide same day printing.
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Absolutely. Our clients that bring in their own items are usually bringing in unique apparel, like pearl snap shirts for example. Otherwise, we recommend that clients let us provide the products since we have discounted prices that are not available to the public.
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That depends on the purpose of the shirts. T-shirts from brands like Gildan or Anvil are the most economical and have a boxier fit. Fashion T-shirts from brands like Next Level, Bella+Canvas, and Alternative have a trendier, more tapered fit. Fabrics that are 100% cotton are the least expensive, while blends or tri-blends are pricier and better looking. We are happy to consult you on your options, free of charge. Please let us know if you have any questions!
You can also browse our online catalog, linked on the shop page, and sort by popularity, price, etc.
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We charge 3% for cards. No fees for cash, check, or ACH.
We will send digital invoices with a link to pay online by ACH.
We take cards over the phone, no online option for cards.
You are welcome to mail or drop off checks.
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The standard minimum order is 24 shirts per design but there will be some restrictions on size and number of colors. We recommend printing at least 50 shirts for best pricing.
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The total number of items screen printed or embroidered significantly impacts the price. Cost per item decreases as the size of your order increases. With printing, each color printed adds to the cost. With embroidery, the area covered has the most substantial impact on price. Printing on a light-colored fabric is cheaper than printing on a dark-colored fabric. Printing on one side of a shirt is cheaper than printing on the front, back, and sleeve.
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Our standard screen size is 14" x 17". This is the standard imprint area.
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We custom price every job. Pricing is variant on many factors like the number of colors in your design, the placement, and the type of shirt or item. We are happy to give you a free quote and we assure you that our pricing is competitive.
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We have a knowledgeable and skilled art department who can create custom graphic designs and artwork for you. We are happy to be involved at any level. It is common for clients bring in their own artwork.
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Our large screen size is 18” x 23”. We can create custom large frames for special projects like flags, banners, towels, door mats, and more.
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Yes. Different shirt colors are ok as long as the ink colors are the same. If you want to change ink colors, additional fees may apply. Pricing is usually not dependent on the number of shirt colors, it’s dependent on the number of ink colors.
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Maybe! We hope so! Email or call us about it. We would love to talk to you about your ideas
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Item description
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Please let us know right away and we will do our very best to find a resolution! We work very hard to prevent any errors and equally hard to make our customers happy.
It is possible for us to receive garments with manufacturing mistakes, like a small hole, which we might not notice while processing your order.
It is also possible for minor misprints to slip by our watchful eye.
All orders can have up to a 5% under run. Some shirts could be damaged during printing. Because of this, we cannot guarantee that you will receive 100% of the garments in your order. If this happens, we will let you know and do everything we can to replace the missing shirts. We strongly recommend ordering a few extra to account for this possibility. Please note, we always strive to give you everything you ordered, however, if there is a shortage with your order, we will refund or credit you for the difference. Please see our policies page for our spoilage and mis-prints policy.